MAXIMO NIVEL TERMS & CONDITIONS

Please read Maximo Nivel’s Terms & Conditions below prior to submitting your online registration.

Travel

The participant is responsible for arranging and paying for his/her travel to the destination country. This includes airfare and/or other transportation costs to and from the destination country as well as all local transportation costs.

It is the participant’s responsibility to carry the necessary documents when traveling internationally (e.g. valid passport). Maximo Nivel may advise the participant on required travel documents, but Maximo Nivel is not responsible for ensuring the participant’s travel documents are in proper order to travel. Participants are solely responsible for ensuring their travel documents are up to date and valid for their planned travel.

Insurance

Maximo Nivel does not provide participants with insurance of any kind. Travel insurance is strongly recommended for each participant and participants should purchase this prior to departing on their trip. The participant is responsible for evaluating and determining the kind of insurance coverage he/she should have.

Refund Policy

If Maximo Nivel/COSI cancels the program for any reason, you are entitled to a full refund.

If you pay a deposit, your deposit is non-refundable. However, you may change the date of your program for up to 2 years at no charge.

If you pay a registration fee, your registration fee is non-refundable. However, you may change the date of your program for up to 2 years at no charge.

If you pay in-full and you receive a discount or travel grant, your payment is non-refundable. However, you may change the date of your program for up to 2 years at no charge.

If you pay in full and do NOT receive a discount or travel grant, Maximo Nivel/COSI will issue a full refund for all cancellations made at least 30 days before the program start date. Cancellations made less than 30 days before the program start date will be charged a $300 cancellation fee.

If you pay in full and do NOT receive a discount or travel grant, and you begin your program, but then you must return home, Maximo Nivel/COSI will provide a program credit (not refund) pro-rated from the last day you attended the program.

Maximo Nivel reserves the right to review and change its Refund Policy at any time. Any changes to the Refund Policy will be made on the Maximo Nivel website with ten (10) days advance notice before they take effect.

Personal Risk

The participant acknowledges and accepts the responsibilities and risks that international travel, international work/study, and international volunteer programs include. These risks increase because Maximo Nivel’s programs take place in developing countries. The participant fully and solely accepts these risks as an inherent part of their planned travel.

The participant assumes all liability and responsibility for any eventuality that may occur, including personal injury, emotional distress, death, and/or loss or damage to personal property. Furthermore, the participant agrees to hold harmless Maximo Nivel, its partners, its management, and its employees. The participant also agrees NOT to make any type of claim, financial or otherwise, against any of the aforementioned parties.

Maximo Nivel reserves the right to remove any person from any program or activity if that person’s actions or behavior impede the operation of the program or infringe on the rights, welfare, and enjoyment of other participants. Anyone removed from a program will NOT be entitled to a refund or discount.

Indemnification

The participant agrees to indemnify Maximo Nivel against any and all liability arising directly or indirectly from traveling, living, and/or working internationally. Furthermore, the participant agrees NOT to hold Maximo Nivel liable for any actions or omissions of any of its partner organizations.

To the full extent permissible at law, all representations, terms, warranties, guarantees, or conditions whether implied by statute, common law or custom of the trade or otherwise, including, but not limited to, implied warranties and guarantees, are excluded.

Notwithstanding this or any other agreement, Maximo Nivel’s liability shall not in aggregate exceed the amount of the program fee paid by the participant.

Rules & Safety Regulations

The participant agrees to abide by all rules and regulations as stipulated by Maximo Nivel, its employees, project sites, and housing partners. The participant agrees to comply with Maximo Nivel’s codes of conduct and safety waiver.

The participant agrees to abide by all local laws, as well as all rules stipulated by Maximo Nivel and its employees and partners, with respect to alcohol consumption.

Whereas Maximo Nivel may provide basic information about local laws, Maximo Nivel is NOT a legal expert and it is the participant’s sole responsibility to ensure he/she is in compliance with the law.

Use of illegal drugs is strictly prohibited and will result in immediate dismissal from the program with no refund.

Maximo Nivel reserves the right to notify the participant’s emergency contact if the volunteer is dismissed from the program, and in all other circumstances as solely deemed appropriate by Maximo Nivel.

Feedback & Photos

Maximo Nivel reserves the right to use any feedback, comments, photos, and other images provided by the participant or captured by Maximo Nivel.

Miscellaneous

Maximo Nivel’s website exists for the sole purpose of promoting Maximo Nivel’s services. This website is operated by Maximo Nivel from its offices in Costa Rica, Guatemala, and Peru. Maximo Nivel makes no guarantee or implied warranty that the information and materials contained in this website are error-free. No liability is assumed for errors, omissions, or damages resulting from the use of the information contained herein. The information provided is on an “as is” basis.

Maximo Nivel reserves the right to change these Terms and Conditions or the services it offers from time to time.

Maximo Nivel reserves the right to refuse acceptance of any application or participant.

Force Majeure

Maximo Nivel assumes no liability or responsibility for any lack of performance or failure of its services or programs where that failure arises from any cause reasonably beyond Maximo Nivel’s control.

Governing Law

These terms and conditions and Maximo Nivel’s programs are governed by the applicable laws of Costa Rica, Guatemala, or Peru, as determined by the participant’s destination country.